WEBSITE TERMS OF USE
Injured Workers Queensland
Effective date: 20 April 2026
Website: https://injuredworkersqld.org
Important: This website provides general information and advocacy only. It is not legal advice, medical advice, or legal representation. Use of this site does not create a professional relationship. Before any court proceedings are commenced in relation to a dispute connected with this website, the parties must first resort to mediation, except where urgent interim relief is required.
1. Acceptance of these Terms
By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you must not use this website.
These Terms govern your access to and use of injuredworkersqld.org and all associated pages, forms, content, features, and communications made available through the website.
2. Purpose of this website
Injured Workers Queensland is an independent advocacy and evidence-gathering platform. Its purpose is to document worker-reported experiences, raise awareness of systemic issues, and advocate for reform relating to psychological workplace injury, employer conduct, and the handling of claims by WorkCover Queensland and related systems.
This website is not a law firm, is not affiliated with WorkCover Queensland, WorkSafe Queensland, or any government agency, and does not act in a legal representative capacity for any person.
3. General information only — not legal advice
The content on this website is provided for general information only. It does not constitute legal advice, medical advice, mental health advice, financial advice, or professional advice of any kind.
Nothing on this website is tailored to your personal circumstances. You must not rely on any content on this site as a substitute for obtaining independent legal, medical, psychological, or other professional advice appropriate to your situation.
If you have an active claim, are subject to a limitation period or other deadline, are considering legal action, or are in crisis or distress, you should seek appropriate professional assistance immediately.
4. No professional relationship
Your use of this website, your communications with us, or your submission of information through this website does not create a solicitor-client, barrister-client, fiduciary, advisory, therapeutic, or other professional relationship between you and the site, its operators, or contributors.
No retainer is created by your use of this site.
5. Permitted use
You may use this website only for lawful purposes and in accordance with these Terms.
You must not use this website:
in any way that violates any applicable law
to harass, threaten, abuse, intimidate, or defame any person
to upload false, misleading, deceptive, or malicious material
to impersonate another person
to upload material you do not have the right to provide
to interfere with the operation, security, or integrity of the website
to attempt unauthorised access to any part of the website, server, database, or systems
to submit spam, malicious code, or harmful files
to use the website in a way that exposes us or others to legal, privacy, security, confidentiality, or reputational risk
6. User submissions
If you submit a story, message, document, or other material to this website, you are responsible for what you submit.
By submitting material, you represent that, to the best of your knowledge and belief:
the information you provide is true and not deliberately false or misleading
you are entitled to provide the material
your submission does not knowingly infringe another person’s rights
you understand your submission may be reviewed, moderated, edited, summarised, redacted, de-identified, withheld from publication, or deleted
you understand that submitting material does not guarantee publication, investigation, or response
We may, in our discretion, refuse, redact, edit, summarise, de-identify, delay, or decline to publish any submission.
7. No obligation to publish or respond
We are under no obligation to:
publish any submission
respond to every message or enquiry
investigate any allegation
verify every factual assertion
maintain any content on the website
continue operating any page, feature, or service
8. Publication, editing, and moderation rights
We may review and moderate submitted material for legal, ethical, editorial, safety, and quality reasons.
Without limitation, we may:
edit for length, clarity, grammar, tone, and formatting
de-identify or anonymise content
remove names, dates, workplaces, titles, or locations
generalise factual details to reduce identification risk
combine multiple submissions into thematic summaries
remove or decline material that creates unacceptable privacy, legal, safety, confidentiality, or defamation risk
remove material that is inaccurate, unsupported, abusive, or otherwise inappropriate
9. Sensitive allegations and named persons
This website is intended to document systemic concerns, not to facilitate personal attacks or the uncontrolled publication of allegations about identifiable persons.
You must not use this site to publish or attempt to publish abusive, defamatory, vindictive, or knowingly false allegations about any person or organisation.
We may refuse to publish submissions that identify employers, managers, claims officers, institutions, medical practitioners, or other persons where publication creates unacceptable legal, privacy, fairness, confidentiality, or safety risks.
10. Privacy
Your use of this website is also governed by our Privacy Policy.
If you submit material through the website, you acknowledge that the material may include personal information and sensitive information and that we may collect, store, review, use, redact, de-identify, and manage that information in accordance with the Privacy Policy.
11. Intellectual property
Unless otherwise stated, the content of this website, including text, layout, graphics, logos, branding, design elements, and original materials created for the website, is owned by or licensed to Injured Workers Queensland and is protected by applicable intellectual property laws.
You may view, download, and print website content for personal, non-commercial, informational use only, provided you do not remove authorship or source notices.
You must not, without prior written permission:
reproduce, republish, sell, license, distribute, or commercially exploit substantial parts of the website
alter website content in a misleading way
present website content as your own
use site branding or logos without permission
12. Licence for submitted material
By submitting material to the website, you grant us a non-exclusive, worldwide, royalty-free licence to receive, store, review, copy, redact, edit, de-identify, adapt, reproduce, publish, communicate, and use the material for purposes connected with:
operating the website
moderation and editorial review
de-identification and publication preparation
advocacy and reform work
reporting, campaign materials, research, parliamentary submissions, media engagement, and public education
This licence includes the right to use your submission in edited or de-identified form.
13. Accuracy and availability
While we may make reasonable efforts to keep website content accurate and current, we do not guarantee that the website or any content on it is accurate, complete, reliable, current, available, or fit for any purpose.
Content may become outdated. Errors may occur.
14. External links
This website may contain links to external websites or services for convenience and information.
We do not control third-party sites and do not accept responsibility for their content, privacy practices, security, or availability. Accessing third-party sites is at your own risk.
15. Crisis and urgent matters
This website is not a crisis service, emergency service, medical service, or urgent legal assistance service.
If you are in immediate danger, call 000.
If you are experiencing acute distress or a mental health crisis, contact an appropriate crisis service or health professional immediately.
16. Limitation of liability
To the maximum extent permitted by law, we exclude all liability for any loss, damage, cost, claim, expense, or liability of any kind, whether direct, indirect, incidental, special, consequential, or otherwise, arising from or connected with:
your use of or inability to use the website
your reliance on website content
any submission you make through the website
any delay, interruption, error, omission, or inaccuracy in website content
any publication, de-identification, redaction, moderation, refusal, removal, or non-publication of submitted material
unauthorised access, security incidents, or third-party interference
third-party sites linked from this website
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
17. Indemnity
You agree to indemnify and hold harmless Injured Workers Queensland and its operators from and against any loss, damage, liability, cost, or expense arising out of or in connection with:
your breach of these Terms
your misuse of the website
material you submit
your violation of any law or the rights of another person
18. Dispute resolution and mandatory mediation
If any dispute, controversy, or claim arises out of or in connection with these Terms, the website, your use of the website, or any content or submission connected with it, the parties must first attempt to resolve the dispute in good faith.
If the dispute is not resolved through good-faith discussions within 14 days after written notice of the dispute is given by one party to the other, the parties must refer the dispute to mediation before commencing any court proceedings.
The mediation must:
be conducted in Queensland, Australia, unless the parties agree otherwise
be conducted by a mediator agreed between the parties, or failing agreement within 7 days, by a mediator appointed by the President of the Queensland Law Society or the President’s nominee
take place as soon as reasonably practicable
be conducted on a confidential and without-prejudice basis
Each party must bear its own costs of the mediation and share the mediator’s fees equally, unless otherwise agreed or later determined in a binding resolution.
A party may commence court proceedings only if:
the dispute has first been referred to mediation and the mediation has been unsuccessful, or
urgent interlocutory, injunctive, or other immediate protective relief is reasonably required
Nothing in this clause prevents a party from seeking urgent interim relief from a court where necessary to protect rights or prevent immediate harm.
19. Suspension, restriction, or termination
We may suspend, restrict, or terminate your access to the website, or remove any submission or content, at any time and without notice where we consider it reasonably necessary to protect the website, users, the public, or our legal position.
20. Changes to these Terms
We may update these Terms from time to time. Updated Terms take effect when published on this website.
We may also change, suspend, or discontinue any part of the website at any time without notice.
21. Governing law and jurisdiction
These Terms are governed by the laws of Queensland, Australia.
Subject to the dispute resolution and mandatory mediation clause above, the parties submit to the non-exclusive jurisdiction of the courts of Queensland and any courts competent to hear appeals from them.
22. Contact
For questions about these Terms, contact:
Injured Workers Queensland
Email: info@injuredworkersqld.org
Website: https://injuredworkersqld.org
Contact page: https://injuredworkersqld.org/contact-us-2/
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General information only. Not legal advice. No professional relationship is created by use of this site. Independent of WorkCover Queensland, WorkSafe Queensland, and all Queensland Government agencies.