Injured Workers Queensland
Effective date: 20 April 2026
Website: injuredworkersqld.org
1. Introduction
Injured Workers Queensland respects your privacy and is committed to handling personal information carefully, lawfully, and with appropriate sensitivity.
This website exists to document worker-reported experiences, raise awareness of systemic problems, and advocate for reform in relation to psychological injuries, employer conduct, and the handling of claims by WorkCover Queensland and related systems. Because users may share highly personal and sensitive information, including health information and information about workplace conflict, we recognise the importance of strong privacy protections.
This Privacy Policy explains how we collect, hold, use, disclose, store, and protect your personal information when you use this website, contact us, submit a story, subscribe to updates, or otherwise interact with us.
2. Who we are
“Injured Workers Queensland”, “we”, “us”, and “our” refer to the operators of this website and campaign.
This website is an independent advocacy and evidence-gathering platform. It is not affiliated with WorkCover Queensland, WorkSafe Queensland, any Queensland Government agency, any employer, or any law firm.
3. Our privacy approach
We aim to handle personal information openly, carefully, and responsibly. Because of the nature of this website, some of the information provided to us may be sensitive information, including health information and information about psychological injury, medical treatment, complaints, and alleged workplace misconduct.
By using this website or submitting material to us, you acknowledge that personal information and sensitive information may be collected, stored, reviewed, and used in accordance with this Privacy Policy.
4. What information we may collect
We may collect the following kinds of information:
4.1 Personal information
This may include:
your name
pseudonym
email address
phone number
suburb, region, or state
occupation or industry
details contained in your messages, forms, submissions, or correspondence
documents you choose to upload or send
4.2 Sensitive information
Because of the nature of this website, we may also collect sensitive information if you choose to provide it, including:
health information
psychological injury information
medical diagnoses, symptoms, treatment, and recovery information
medical certificates, specialist reports, IME reports, and related records
information about workplace complaints, investigations, disciplinary action, bullying, or alleged misconduct
information about your claim history or interactions with WorkCover Queensland or related bodies
4.3 Technical and usage information
When you use the website, we may automatically collect limited technical data such as:
IP address
browser type
device type
operating system
pages visited
time and date of access
referring website
general usage and interaction data
5. How we collect information
We may collect information:
directly from you when you fill in a form
when you submit a story or upload supporting documents
when you contact us by email or through the website
when you subscribe to updates
when you respond to surveys, campaigns, or calls for submissions
automatically through cookies, analytics tools, server logs, and website technologies
from publicly available sources where relevant to advocacy, moderation, verification, publication review, or legal risk assessment
If you provide us with information about another person, you must ensure that you are entitled to provide that information.
6. Why we collect information
We may collect, hold, use, and disclose personal information for purposes including:
receiving and reviewing worker stories and submissions
communicating with you about your submission or enquiry
operating, maintaining, securing, and improving the website
identifying recurring systemic issues and patterns
preparing de-identified case studies, summaries, reports, submissions, campaign materials, and advocacy content
sending updates or campaign communications you have requested
preventing misuse of the website or abusive, unlawful, or high-risk submissions
complying with legal obligations
protecting our legal rights, users, and the public
We do not provide legal advice through this website, and no solicitor-client or other professional relationship is created by your use of the website or your submission of information.
7. Anonymous and pseudonymous use
Where reasonably practicable, you may interact with us anonymously or by using a pseudonym.
For example, you may:
browse the website without identifying yourself
submit a story anonymously
provide only limited identifying information
However, in some cases we may need identifying information to respond to you, verify a submission, assess publication issues, or consider correction or deletion requests.
8. Story submissions and sensitive material
If you submit a story to this website, you acknowledge that:
your submission may include personal information and sensitive information
you choose what information to include
you should avoid including unnecessary identifying details
you should not upload confidential third-party material unless you are entitled to do so
we may review, redact, summarise, de-identify, edit, combine, or decline to publish material
We are under no obligation to publish any submission.
9. De-identification and advocacy use
If we decide to use or publish material derived from your submission, we may:
remove names
remove job titles
remove dates and locations
generalise employers, institutions, sectors, or workplaces
edit wording for clarity, fairness, legal risk, and safety
combine accounts into thematic summaries
Our aim is to reduce the risk that you, your employer, or any other individual can be identified by a reasonable reader. However, complete anonymity cannot be guaranteed in every case, particularly where facts are highly specific.
10. Disclosure of information
We may disclose personal information:
to service providers who help us operate the website
to hosting, storage, email, analytics, form-processing, IT security, or cloud service providers
to professional advisers, including legal or technical advisers
where required or authorised by law
where necessary to investigate unlawful conduct, abuse, threats, or security incidents
where necessary to establish, exercise, or defend legal claims
with your consent
We do not sell personal information.
We do not automatically provide your story or documents to your employer, WorkCover Queensland, WorkSafe Queensland, or any government agency merely because you submitted them to us.
11. Cookies and analytics
The website may use cookies or similar technologies to:
enable website functionality
understand traffic and usage patterns
improve performance and user experience
remember preferences
support website security
You can usually control cookies through your browser settings. Disabling cookies may affect website functionality.
12. Overseas storage or processing
Some website tools or service providers may store or process information outside Australia. By using the website and voluntarily submitting information, you acknowledge that overseas storage or processing may occur where reasonably necessary for website operations.
We aim to use reputable service providers and take reasonable steps to protect information handled on our behalf.
13. Data security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Measures may include:
restricted access to submissions
password protection and access controls
reputable hosting and software providers
security monitoring and updates
encryption where available
moderation and internal handling procedures
redaction and data minimisation practices
However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security.
14. Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including advocacy, moderation, editorial review, legal compliance, dispute resolution, record-keeping, and security.
We may delete, redact, archive, or de-identify material when no longer reasonably required.
15. Access and correction
You may request access to personal information we hold about you, and you may request correction if you believe it is inaccurate, incomplete, misleading, or out of date.
We may need to verify your identity before responding. In some cases, we may refuse access or correction where permitted by law.
16. Withdrawal and deletion requests
If you have submitted a story or personal information and later want it withdrawn, deleted, or no longer used in public-facing material, you may contact us and request that.
We will consider such requests seriously. However, complete deletion may not always be possible, especially where material has already been published, distributed, archived, incorporated into de-identified summaries, or retained for legal, administrative, or evidentiary reasons.
17. Third-party information
If you include information about another person:
do not include unnecessary personal details
avoid naming individuals unless necessary
do not upload sensitive or confidential documents unless you are entitled to do so
We may edit, redact, or refuse to publish such material where privacy, confidentiality, safety, fairness, or defamation risks arise.
18. Complaints
If you have a privacy concern or complaint, please contact us first using the contact details below. Please provide enough detail for us to understand and investigate the issue.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on this website with a revised effective date.
20. Contact us
For privacy enquiries, access or correction requests, withdrawal requests, or complaints, contact:
Injured Workers Queensland
Email: info@injuredworkersqld.org
Website: https://injuredworkersqld.org
Contact page: https://injuredworkersqld.org/contact-us-2/