Disclaimer

Injured Workers Queensland
Effective date: 20 April 2026
Website: https://injuredworkersqld.org

Important: This website provides general information and advocacy only. It is not legal advice, medical advice, or legal representation. Use of this site does not create a professional relationship. Before any court proceedings are commenced in relation to a dispute connected with this website, the parties must first resort to mediation, except where urgent interim relief is required.

1. General information only

The content on this website is provided for general information only.

Nothing on this website constitutes legal advice, medical advice, psychiatric or psychological advice, financial advice, or any other form of professional advice. The information on this site is not comprehensive, is not tailored to your personal circumstances, and must not be relied on as a substitute for obtaining independent professional advice from an appropriately qualified person.

If you have an active claim, are affected by a limitation period or deadline, are considering legal action, or are dealing with a medical or mental health issue, you should seek independent professional advice promptly.

2. No lawyer-client or other professional relationship

Your use of this website, your receipt of information from it, your communications with the website, or your submission of any material through it does not create a solicitor-client, barrister-client, fiduciary, advisory, therapeutic, or other professional relationship between you and Injured Workers Queensland or its operators.

No retainer is created by your use of this website.

3. Independent advocacy platform

Injured Workers Queensland is an independent advocacy and evidence-gathering platform.

This website is not affiliated with WorkCover Queensland, WorkSafe Queensland, the Queensland Government, any employer, any university, any insurer, or any law firm. It does not act in a legal representative capacity for any party.

4. No legal representation or case management

This website does not:

investigate or assess individual claims for you
determine or advise you of your specific legal rights
contact WorkCover Queensland, your employer, or any other party on your behalf
lodge, file, or manage any claim, complaint, application, review, or appeal for you
provide legal representation or case management in any court, tribunal, commission, regulator, or other forum

This website provides general information, records and shares worker-reported experiences, and advocates for systemic and policy reform.

5. Accuracy, completeness, and currency

While reasonable efforts may be made to ensure that information on this website is accurate and current, no representation or warranty, express or implied, is given as to the accuracy, completeness, reliability, suitability, or currency of any content on this site.

Information may become outdated. Errors or omissions may occur. Legal and policy settings may change. Individual cases also turn on their own facts, evidence, and procedural history.

You should not assume that general material on this website applies to your circumstances.

6. Worker stories and reported experiences

This website may publish or refer to worker-reported experiences, submissions, summaries, campaign materials, commentary, or advocacy content.

Such material may reflect the accounts, perceptions, or experiences of contributors. Publication of such material does not necessarily mean that every factual allegation has been independently verified, accepted by a court or tribunal, or adopted as a concluded finding of fact.

Material may be edited, summarised, redacted, de-identified, or generalised for clarity, privacy, legal risk management, safety, or advocacy purposes.

7. No guarantee of outcome

Nothing on this website guarantees:

that a claim will be accepted
that a review or appeal will succeed
that a complaint will be upheld
that an employer or institution acted unlawfully
that a particular course of action is the best one in your case

Past experiences shared on this website do not guarantee future outcomes in other matters.

8. Health and mental health warning

This website is not a medical, psychiatric, psychological, counselling, or crisis service.

Nothing on this website is intended to diagnose, treat, or manage any physical or mental health condition. If you are unwell, distressed, or concerned about your health, you should seek help from an appropriately qualified health professional.

If you are in immediate danger, call 000.

9. Crisis support

If you are in acute distress or require immediate emotional support, contact an appropriate crisis support service immediately. Examples include:

Lifeline: 13 11 14
Beyond Blue: 1300 22 4636
1300 MH CALL (Queensland mental health triage): 1300 642 255
Suicide Call Back Service: 1300 659 467

Your safety comes first.

10. External links

This website may contain links to external websites, organisations, regulators, legal services, support services, or other resources.

Those links are provided for convenience and general information only. Injured Workers Queensland does not control those external sites and does not accept responsibility for their content, accuracy, privacy practices, availability, or security.

Inclusion of a link does not necessarily constitute endorsement.

11. Use at your own risk

Your use of this website, and any reliance you place on information obtained from it, is entirely at your own risk.

To the maximum extent permitted by law, Injured Workers Queensland and its operators exclude all responsibility and liability for any loss, damage, cost, expense, or claim of any kind, whether direct, indirect, incidental, special, consequential, or otherwise, arising out of or in connection with:

your use of, or inability to use, this website
your reliance on any information on this website
any errors or omissions in website content
any delay, interruption, outage, or unavailability of the website
any submission you make through the website
any publication, non-publication, editing, redaction, de-identification, correction, or removal of submitted material
any third-party content or linked external website
any security incident, unauthorised access, or interference affecting the website

Nothing in this disclaimer excludes rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law or other non-excludable laws.

12. Sensitive information and submissions

If you choose to submit material to this website, including documents or personal accounts, you do so voluntarily.

You should avoid including unnecessary identifying details or confidential third-party material unless reasonably necessary and lawful to provide. Any submission may be reviewed, redacted, edited, de-identified, summarised, withheld from publication, or deleted.

Submission of material does not create any obligation on the part of Injured Workers Queensland to publish, investigate, respond to, or act on that material.

13. No automatic action on your behalf

Submitting information to this website does not mean that any complaint, claim, review, appeal, or legal proceeding has been commenced for you.

This website does not automatically notify or contact your employer, WorkCover Queensland, WorkSafe Queensland, a regulator, or any court or tribunal on your behalf.

14. Mandatory mediation before court proceedings

If any dispute, controversy, or claim arises out of or in connection with this website, its content, your use of it, or any submission made through it, the parties must first attempt to resolve the dispute in good faith.

If the dispute is not resolved within 14 days after written notice of the dispute is given, the parties must resort to mediation before any court proceedings are commenced, except where urgent interlocutory, injunctive, or other immediate protective relief is reasonably required.

Any such mediation is to be conducted in Queensland, Australia, unless otherwise agreed.

15. Changes to this disclaimer

This disclaimer may be updated from time to time. The updated version will be published on this website with the revised effective date.

16. Contact

For questions about this disclaimer, contact:

Injured Workers Queensland
Email: info@injuredworkersqld.org
Website: https://injuredworkersqld.org
Contact page: https://injuredworkersqld.org/contact-us-2/

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General information only. Not legal advice. No professional relationship is created by use of this site. Independent of WorkCover Queensland, WorkSafe Queensland, and all Queensland Government agencies.

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